Orders are processed within 2 business days after payment confirmation. Once dispatched, standard delivery typically takes up to 5 business days within the UK. Please allow up to 7 business days total from when you place your order to when it arrives at your door. We don't process or ship orders on weekends or public holidays, which may extend delivery times slightly.
Can I track my order?
Yes, you can track your order by clicking the tracking link in the shipping confirmation email which you will receive once shipped or by going to the Track Order page and entering your order number and email address.
What is your return policy?
We have a 30 day return policy. Please get in touch at [email protected] to initiate a return in order to receive a full refund or different item. Customers must arrange and pay for return shipping.
Is my personal information secure?
We use industry leading security and encryption in order to ensure that your information stays safe. We are also certified secure by Norton.
I made a mistake in my order. Can I change it?
If this happens please contact us at [email protected] and we will see what we can do depending on whether your order has been shipped out yet or not.